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ORLANDO RATTAN OUTDOOR SOFA

ASSEMBLY & CARE GUIDE

TOP TIPS FOR ASSEMBLING YOUR ORLANDO RATTAN SOFA

  • Do not use any power tools for assembly. We have provided everything you need to put this sofa together. 
  • You will find the assembly process much easier with an extra pair of hands. One person to put the furniture pieces into place and stabilise them whilst the other puts the screws into place. 
  • With assembling any kind of furniture we always advise that you do not fully tighten the screws until they are all in place. 
  • Please read the safety advice in your assembly guide and at the start of the video carefully.
  • The assembly guide video will show you easy to follow step-by-step assembly instructions so be sure to check it out!

ASSEMBLY VIDEO

To make the whole process easier we've made an easy to follow assembly video for the Orlando outdoor sofa. 

Just in case you need it, here's a copy of the Orlando assembly instruction guide:

CARE AND CLEANING ADVICE

FURNITURE CLIPS

Included in your package will be these clips which are used to secure each modular piece of the furniture together and stop the furniture from moving around as guests get up and down.

Secure these clips on the underside of each piece to secure it to the piece next to it. You will need to apply a small amount of pressure to encourage the clip to expand and then close around the frame of the rattan.

These clips are easy to move and attach so you can arrange your Orlando sofa in different arrangements to suit your garden or the occasion.

USING YOUR WATERPROOF COVER

The Orlando sofa set includes a free waterproof cover which is designed to be placed over the set in this configuration pictured here.

This cover is waterproof but not designed as a completely watertight solution. The rattan frame is designed to be left outside all year round but your cushions should be stored somewhere dry. This cover is ideal for popping over your set during summer use but during wet or damp weather please don't leave your cushions out.

During windy weather it may help to add some weight around the trim of the cover and tuck it in tightly next to the furniture. Avoid allowing large amounts of rain water to pool on top of the cover, ensure that water has an easy path to run off the cover.

CARE AND CLEANING ADVICE

PE resin rattan is a great material for outdoor furniture due to its durability and resistance to all types of weather. It requires minimal upkeep, needing just a wipe down with a soft cloth and warm soapy water every now and then to get rid of any dust and dirt that's built up. The rattan frame can be left outside all year round.

The cushions must be stored somewhere dry during wet weather and should not be left outside during damp or wet weather. If your cushions do become soaked through from being left out in the rain then place them in direct sunlight or in front of the radiator to dry thoroughly before storing them. Do not store your cushions if they are damp, ensure they are fully dry first.

FREQUENTLY ASKED QUESTIONS

Oh no! We know how frustrating this can be! We do try our hardest to make sure everything leaves our warehouse and arrives with you as expected. To make absolutely sure the part in question is definitely missing, please refer to the list of parts in the assembly guide, or the assembly video shown above to see a breakdown of everything you should have. Double check all your boxes to make sure the missing part isn’t tucked into a fold in the cardboard anywhere. If the part is definitely missing, get in touch with our lovely Customer Service team by emailing  sales@furniturebox.co.uk  who will do everything they can to help you.
Yes. All of our products have a 1 year manufacturer guarantee which you can read more about here.
We’re really sorry to hear this! We do our utmost to ensure all out products arrive with our customers exactly as expected, including a rigorous quality testing process. If something has arrived damaged, please let us know within the first 7 days of its arrival so we can resolve it for you as quickly as possible. You can contact our lovely Customer Service team by emailing sales@furniturebox.co.uk . It would also be great if you are able to take photos of the issue to email us (steady, clear images are best so we can see what you do!)
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If you would like to return an item then please email our Customer Service team on sales@furniturebox.co.uk . When emailing, please provide your name, order number and the reason for return. We will then be able to assist you and make arrangements for returning the item.

Please note, as per our returns policy, unless an item is faulty/damaged then there will be a return cost deducted from your refund. This return cost depends on the volume/weight of the items so this will vary for different products, however, you will be informed of this exact cost before we arrange a collection for you.

WHAT NEXT...

SHARE A PHOTO ON INSTAGRAM

We love seeing our products looking beautiful in your home and it's a great way to inspire other customers with how you've styled it. 

Post a photo on Instagram and tag @furniturebox_uk for a chance to get featured in our stories and on our grid. 

Check out our Instagram for ideas.

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